Medical Assistant for Windows · All documents · Русская версия
Terms of Use
1. General provisions
1.1. These Terms of Use (the "Terms") govern the relationship between Neurosfera LLC (OOO «Нейросфера»), INN 5005077648, OGRN 1255000033837 (the "Rights Holder") and any person using the Medical Assistant for Windows app and the pages myneurodoctor.ai/ (the "Software", the "Site", the "User").
1.2. The Software is a medical AI assistant for families, private practice doctors and small clinics: patient cards, AI chat, patient consultation, lab report and discharge summary explanations, visit notes, draft medical documents, drug interaction check, reminders. Data is stored on the User's computer.
1.3. By installing, launching or using the Software or the Site, the User confirms that they have read and fully accept these Terms, the Public Offer and the Privacy Policy. If the User does not agree, they must stop using the Software and the Site.
1.4. The Software is NOT a medical institution or a medical device; the Rights Holder does not provide medical services, does not diagnose and does not prescribe treatment. All output of the neural module is exclusively informational.
2. Access. Licence and key
2.1. No registration or account is required. On the first launch without a key the Software receives the free plan tied to the computer. Paid plans are activated with a licence key issued after payment under the Public Offer.
2.2. The User agrees not to share or publish the licence key. The User is responsible for actions performed with their key and their computer.
2.3. The Rights Holder may suspend a licence for breach of these Terms or the Public Offer, for attempts to bypass licence or limit checks, and for using the server component other than through the Software.
3. Features
3.1. Patient cards — storage of information about patients and family members on the User's computer in an encrypted database.
3.2. AI chat and patient consultation — answers to medical questions generated by artificial intelligence; the first step of a consultation is triage with red flags. Answers are not a diagnosis, medical opinion or treatment prescription.
3.3. Lab reports and discharge summaries — text extraction from uploaded files (text layer locally; scans and photos via recognition after the User's consent) and the neural module's explanations with reference ranges. Reference ranges and conclusions must be checked with the laboratory and a doctor.
3.4. Visit notes and medical documents (Pro and Clinic plans) — structuring of a visit note and creation of draft medical documents (report, referral, discharge summary, treatment plan, informed consent, patient leaflet, certificate) in Word format. Drafts are intended for a doctor who reviews, edits and signs the documents in their own name and bears responsibility for them.
3.5. Medications (Pro and Clinic plans) — informational check of interactions and contraindications. The Software does not prescribe medicines or doses.
3.6. Google Sheets data (Pro and Clinic plans) — connecting published sheets by link. The User is responsible for the content of connected sheets and for having the right to process the data they contain.
3.7. Reminders, backup — local features; the backup is encrypted with the User's password, which is unknown to the Rights Holder and cannot be recovered.
4. User obligations and restrictions
4.1. The User agrees to use the Software only lawfully and not to violate third-party rights, including data protection law and medical confidentiality in relation to patient data entered into the Software.
4.2. The User agrees to review the de-identified text in the "Check the data before sending" window and not to send personal data to the neural module unnecessarily. A User who is a doctor decides independently on obtaining the patient's consent to processing their data with the Software.
4.3. It is prohibited to: use the Software to obtain treatment prescriptions instead of consulting a doctor; enter knowingly false data to cause harm; attempt to access the server component, bypass limits or licence checks; decompile or modify the Software; use the Software's output for mass mailing, advertising or misleading others.
4.4. The User agrees to back up their data. The Rights Holder has no access to data on the User's computer and cannot restore it.
5. Limitation of liability
5.1. The Rights Holder is not liable for actions taken by the User based on the Software's output or for the content of medical documents created and signed by the User.
5.2. The neural module's answers may contain inaccuracies. The Rights Holder recommends always consulting a qualified doctor to confirm any recommendations.
5.3. In an emergency (acute pain, chest pain, difficulty breathing, trauma, loss of consciousness, bleeding, suspected stroke) the User must immediately call emergency services (103 or 112 in Russia, or the local emergency number) and not rely on the Software's answers.
5.4. The Rights Holder does not guarantee uninterrupted operation of the Software and the server component and is not liable for technical failures, unavailability of neural module compute providers or third-party actions.
5.5. The Rights Holder's aggregate liability is limited to the amount paid by the User for the current licence period.
6. Payment and refunds
6.1. The free plan is provided without payment, limited by the number of cards and the processing limit. Extended features are available on the paid Pro and Clinic plans.
6.2. Payment is made through the payment processing service. There is no automatic renewal.
6.3. Refund terms are set out in section 7 of the Public Offer: refunds in proportion to the unused part of the period.
7. Intellectual property
7.1. The Software, the Site, their code, design, texts, document templates and prompts belong to the Rights Holder. The User receives a non-exclusive licence to use the Software under the Public Offer.
7.2. The neural module's output (answer texts, draft documents) created at the User's request may be used by the User at their discretion subject to section 4. The Rights Holder makes no claim to the User's or patients' data.
7.3. The trademarks and names "Медицинский ассистент" and "Medical Assistant" belong to their rights holders and may not be used without permission.
8. Final provisions
8.1. The Rights Holder may change these Terms. Changes take effect upon publication of a new version on the Site with the version date.
8.2. Disputes are resolved through negotiation; claims are sent to info@myneurodoctor.ai. If unresolved, disputes are referred to a court in accordance with the law of the Russian Federation.
8.3. These Terms are governed by the law of the Russian Federation. This document is a translation; in case of discrepancy the Russian-language User Agreement prevails.
8.4. Rights Holder contacts: Neurosfera LLC, 140200, Russia, Moscow Region, Voskresensk, Oktyabrskaya St., 13, bldg. 3, apt. 29; info@myneurodoctor.ai.